Thread: Open Cases
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Old 10-05-2011, 01:57 PM
vdow vdow is offline
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Join Date: Oct 2011
Location: Mattoon, Illinois
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Default Open Cases

I am the Technicial support for my company. I watch the status of all Avaya cases. The support page will allow me to enter a case on any product but will not allow me to monitor it ?? This is very detrimental to my job.
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