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Old 09-02-2014, 05:19 AM
ctmcbain ctmcbain is offline
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Thanks Sunil,
Thanks for the helpful info !! but, there is no further action required since the customer has decided to cancel this request.
I have archived your input though as it is very helpful, in case the client decides to re-open the request (which we know happens often ).

Cheers
Colin