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Old 03-25-2010, 01:37 AM
jrajpal jrajpal is offline
Join Date: Mar 2010
Posts: 4
jrajpal has 10 reputation points
Default CMS - Cannot connect

I would rather feel that this is more of PC environment issue rather the CMS application issue.

I understand that CMS supervisor was unistalled and installed. Was this done as per Avaya documentation? I would rather suggest to have the latest version of CMS supervisor installed which is availabe at Avaya support site.

Please ensure that while unistalling the CMS supervisor all the entires are removed from registry (proper instruction are in Avaya documentation) settings also serarch for file cvsup*.cfg and dump it from recycle bin before installing the newer version.

Also ensure that the user account is not locked and password is not expired.

Hope this help.

Last edited by jrajpal; 03-25-2010 at 11:58 PM.
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