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Old 08-02-2016, 10:25 PM
shaikht shaikht is offline
Genius
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Join Date: Feb 2010
Posts: 246
shaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation points
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Hi,

I am assuming that users you are referring to agents logged into skill.

We have Historical ->Agent ->Login/Logout (Skill) report which give login and logout time of agents.

It will not give number of hours but you can export to excel and have calculations on it.

I hope it helps.
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