Thread: CMS report help
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Old 04-18-2017, 11:28 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
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Solution Delivered Does CMS Report on Stations?

I do not believe that it does. For example an Agent taking a call from a co worker or external (ex. home) is listed in the call center as "unavailable."
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)

Last edited by marzahn; 05-10-2017 at 04:22 AM.
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