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Old 01-11-2013, 01:58 AM
fsharief60 fsharief60 is offline
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Join Date: Feb 2010
Posts: 10
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Default Unable to Collect attached data in CCT RefClient


I recently installed below product lineup, all the components are working fine but facing a problem when I tried to transfer the call with attached data from Experience portal to RefClient, no data is receiving on RefClient (null data has collected) where as, when i transfer the call from EP along with attached data then after transfer complete I can see that data in session manager logs this mean the EP is sending the attached data but unfortunately not getting it on RefClient.

Product Lineup:

CS 1000E
AACC SP5 (AML Based)
Session Manager
Experience Portal (Working on SIP Trunk)

Would appreciate if some one can help me on this.

Thanks in advance.

Last edited by fsharief60; 01-11-2013 at 07:29 PM.
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