[sunilkumarv]

I believe you are using POP3 account to download the voice mails. I am not sure if outlook 2015 support pop3 or IMAP.

i have outlook 2010 with me and it works for me.


- you need to select add a new email account
- in the next screen, select manually configure server settings and select Internet email
- you will see option to provide voicemail ip address, mailbox .

dont select test account setting as SMTP will fail most of the time. Once its added,outlook will prompt for the password when its trying to connect to your voicemail.


You can also consider upgrading to CM/CMM 6.3 as we have a feature called forward to email which sends voice mail directly to your exchange account

Regards
Sunil