View Single Post
Old 06-14-2012, 11:22 AM
jharling jharling is offline
Hot Shot
Join Date: Jan 2010
Location: Denver, Colorado, USA
Posts: 21
jharling has 10 reputation points

Hi meiere,

From our Avaya IT group, there was a problem with the notifications going out over this past weekend which prevented these service request closure emails from going out to end users.

However, this issue has been tracked down and they are in the process of re-enabling this feature as you read this.

Please let us know here if this has resolved for any future service request notifications. We thank you for the feedback and your patience while we resolve this matter.
Jeff | Avaya Support Web Team | Avaya Client Services
For PRIORITY Service, create a Service Request online at Select Service Requests > Create Service Requests
Also, check service request status, order parts, and access the latest knowledge from our newly designed Avaya Support website!!!
Reply With Quote