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Old 01-03-2013, 09:32 PM
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stphnwd stphnwd is offline
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Assigning a group policy for embedded softphone settings directions can be found in the AACC Installation documentation.


If the group policy is used the 64-bit location and 32-bit location must be enabled.
The way the registry key gets created doesn’t matter, the customer can take care of this in many ways.
Using the supplied GPO is one of them, manually creating the keys is another.

The key must exist on the PC
32-bit key – Here is the registry info that can be put into a .reg file and then imported into the registry
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Avaya\Avaya one-X Agent]

[HKEY_LOCAL_MACHINE\SOFTWARE\Avaya\Avaya one-X Agent\Settings]
"SignalProtocol"=dword:00000001


64-bit key – Here is the registry info that can be put into a .reg file and then imported into the registry
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Avaya\Avay a one-X Agent]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Avaya\Avay a one-X Agent\Settings]
"SignalProtocol"=dword:00000001


Last edited by stphnwd; 09-25-2014 at 10:05 PM.
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