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Old 10-01-2015, 01:58 AM
rchili rchili is offline
Aspiring Member
Join Date: Jan 2015
Posts: 1
rchili has 10 reputation points

Thank you for given Information of Email.
In Supervisor Desktop, how can know the Supervisor for Email routing and which Agent respond to the customer and what is the content of Agent reply to the customer?
Please let you know these Configuration of Supervisor, and i saw another document, they given as folder view shows the Agent details. so where is the Folder view?
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