Thread: Wrap up without call
View Single Post
  #5  
Old 05-29-2015, 04:38 AM
kruegerb kruegerb is offline
Genius
.
  
Join Date: Oct 2013
Location: Stuttgart-Germany
Posts: 276
kruegerb has 12 reputation points
Default
When agent set into state manual wrap up the most possible reason is that not enough voice agent license are in the system
Reply With Quote