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Old 12-03-2015, 08:34 AM
bhogue bhogue is offline
Hot Shot
Join Date: Jul 2015
Posts: 16
bhogue has 11 reputation points

Thanks for the quick reply. I checked the incoming call handling and all are blank. I tried adding the new extension (9950) but got the error: "9950" Extension invalid; please check dialplan. Display Dialplan Analysis shows: (our existing DID blocks are 8xxx)
String 8, Length 4, type ext
String 9, Length 1, type fac
I tried adding 9,4,ext to the dial plan but got this error: Entries for same leading digits cannot be longer than the AAR or ARS FAC. There are other entries with both an fac and ext. Where should I look next?
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