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Old 05-22-2015, 04:05 AM
shaikht shaikht is offline
Genius
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Join Date: Feb 2010
Posts: 246
shaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation points
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Hi,

CMS reports CWC report.

You need to add CWC in dictionary and administer them in call center administration.

On CMS, there is as such no limit on digits of CWC. It can be of more than two digits but there is limit on number of CWC which can be added. It depends on value set in data storage allocations.

I hope it helps from atleast CMS side.
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