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Old 03-23-2018, 10:16 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 236
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Solution Delivered We Use FTP Pro

Originally Posted by poseya1 View Post
We have numerous caller apps that are created by multiple teams in our organization. Is there a location that the .wav files are stored so we can back them up to an external server periodically? If not, is there a way to back them up?
First of all it depends on what does the back up. We use a system that requires a software "agent" on each server to be backed up.

But for this particular requirement, I use Ipswitch WS_FTP to place a copy of the .wav files on a server that is backed up. In fact I manage my Announcement boards with the Ipswitch client alone. I have been doing this from the beginning as the Avaya tool was far too cumbersome.
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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