service problem

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  • wilso126
    Aspiring Member
    • Jun 2012
    • 1

    service problem

    Help, I have been holding on telephone for over an hour. I cannot create a service request online even though I am a registered customer. We had a power outage, our voicemail and transferring of calls is not working. One of the modulars is blinking red.
  • srector
    Hot Shot
    • Jan 2012
    • 11

    #2
    Hi wilso126,

    We apologize you cannot create an online SR! We can help you do this.

    Please email us (since I can't direct message you here) at [email protected].

    We will submit the ticket for you and then also investigate why you cannot submit a ticket.

    Thank you for your patience!
    Susan | Avaya Support Web Team | Avaya Client Services For PRIORITY Service, create a Service Request online at http://support.avaya.com. Select Service Requests > Create Service Requests. Also, check service request status, order parts, and access the latest knowledge from our newly designed Avaya Support website!

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