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Old 05-04-2017, 11:21 PM
cartw7 cartw7 is offline
Join Date: Apr 2017
Posts: 57
cartw7 has 9 reputation points

A friend of mine successfully integrated Avaya and Salesforce by using a third party application called Tenfold. If I remember correctly, it's a CTI solution mostly used by contact centers for integration plus minimizing call time.
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