AAEP - Experience Portal install error

[jgatwood]

Receiving the following error during an AAEP install;

[root@SH-VOIC-PTL 6.0.0.0.3306_Linux]# bash installvp
Launching install...

The wizard cannot continue because of the following error: could not load wizard specified in /wizard.inf (104)
WARNING: could not delete temporary file /tmp/ismp001/9103141
WARNING: could not delete temporary file /tmp/ismp001/4765294
[root@SH-VOIC-PTL 6.0.0.0.3306_Linux]#

Tried `pwd`\installvp with the same result. Any suggestions would be appreciated.

[sandeepreddy]

AAEP - Experience Portal install error

Could you please give us the following information:
1. Is it an upgrade or fresh installation?
2. How are they trying to install the AAEP s/w [from CD or from the server ]
3. From where was the sofware downloaded?
4. Did they perform checksum after downloading the AAEP s/w.
5. Is it avayatized linux or RHEL ? version info .
6. What is the H/W of the system.