ipocc from wan

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  • rdagur
    Whiz
    • Dec 2014
    • 49
    #1

    ipocc from wan

    hi all greetings for the day .
    i am using avaya ipo 500 v2 9.1.6 and ipocc 9.1.6 my 10 agents working fine on lan .
    i need to login 05 agents from my remote office ( dont have vpn ).
    when i try to login show license server registration error please help.
    Tags: None
  • furrerm
    Guru
    .
    • Nov 2010
    • 196
    #2
    IU do not beleive that you will be able to register the thick client for remote agents.

    But you can look in documentation, and after some Administration changes, allow for a chrome plugin, thin client option.

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    • marquardt
      Guru
      .
      • May 2014
      • 190
      #3
      Please see also ReleaseNotes

      Note regarding using UI via Remote Desktop

      • In case connected to server/client via Remote Desktop: it is recommended to start the User Interface AvayaCCMain.EXE with start parameter –noTerminalServerClient

      • In the OVA there is a short cut on desktop “IPOCCUI RemoteDesktop” which contains the start parameter –noTerminalServerClient in the properties

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