Hi ...
I have ACCS 7.1.2, Updated it to the latest Patch Bundle
ACC_7.1.2.0_FeaturePack02ServicePack00_GA_Patches-21.zip, 7.1.x
All Components are installed and Updated Successfully, Just one component CCMS, I face the following Error on it as attached,
The Following Error captured from the MSI.log file
MSI (s) (6C:F8) [14:01:16:363]: Windows Installer installed the product. Product Name: AvayaCC_CCMS_7.1.2.0.16.1_Patch. Product Version: 7.1.2.0. Product Language: 1033. Manufacturer: Avaya Inc.. Installation success or error status: 1603.
MSI (s) (6C:F8) [14:01:16:363]: Deferring clean up of packages/files, if any exist
MSI (s) (6C:F8) [14:01:16:363]: MainEngineThread is returning 1603
MSI (s) (6C:34) [14:01:16:363]: No System Restore sequence number for this installation.
MSI (s) (6C:34) [14:01:16:363]: User policy value 'DisableRollback' is 0
MSI (s) (6C:34) [14:01:16:363]: Machine policy value 'DisableRollback' is 0
MSI (s) (6C:34) [14:01:16:363]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (6C:34) [14:01:16:363]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (6C:34) [14:01:16:363]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (6C:34) [14:01:16:363]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (6C:34) [14:01:16:363]: Destroying RemoteAPI object.
MSI (s) (6C:44) [14:01:16:363]: Custom Action Manager thread ending.
MSI (c) (44:68) [14:01:16:363]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (44:68) [14:01:16:363]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/30/2022 14:01:16 ===
Thanks
I have ACCS 7.1.2, Updated it to the latest Patch Bundle
ACC_7.1.2.0_FeaturePack02ServicePack00_GA_Patches-21.zip, 7.1.x
All Components are installed and Updated Successfully, Just one component CCMS, I face the following Error on it as attached,
The Following Error captured from the MSI.log file
MSI (s) (6C:F8) [14:01:16:363]: Windows Installer installed the product. Product Name: AvayaCC_CCMS_7.1.2.0.16.1_Patch. Product Version: 7.1.2.0. Product Language: 1033. Manufacturer: Avaya Inc.. Installation success or error status: 1603.
MSI (s) (6C:F8) [14:01:16:363]: Deferring clean up of packages/files, if any exist
MSI (s) (6C:F8) [14:01:16:363]: MainEngineThread is returning 1603
MSI (s) (6C:34) [14:01:16:363]: No System Restore sequence number for this installation.
MSI (s) (6C:34) [14:01:16:363]: User policy value 'DisableRollback' is 0
MSI (s) (6C:34) [14:01:16:363]: Machine policy value 'DisableRollback' is 0
MSI (s) (6C:34) [14:01:16:363]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (6C:34) [14:01:16:363]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (6C:34) [14:01:16:363]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (6C:34) [14:01:16:363]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (6C:34) [14:01:16:363]: Destroying RemoteAPI object.
MSI (s) (6C:44) [14:01:16:363]: Custom Action Manager thread ending.
MSI (c) (44:68) [14:01:16:363]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (44:68) [14:01:16:363]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/30/2022 14:01:16 ===
Thanks
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