Support Site Tip: Viewing full titles of documents and downloads

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  • mmmackin
    .
    • Nov 2011
    • 60

    Support Site Tip: Viewing full titles of documents and downloads

    Document titles are currently display in truncated form on the Support website to afford greater real estate for more listings.

    TIP: If you hover your mouse over any truncated title, the full title will display.

    Update: Titles will be extended to 100 characters (including spaces) before truncation -- about two lines in length. Expect to see this change 26 August.
    Last edited by mmmackin; 08-24-2012, 12:59 PM.
    Maggie | Avaya Support Web Team | Avaya Client Services
    For PRIORITY Service, create a Service Request online at [url]http://support.avaya.com[/url].
  • dschloss15
    Aspiring Member
    • Feb 2012
    • 2

    #2
    Document listing

    Any answer to disable the truncation of document titles. This makes the site almost useless?

    Comment

    • werickso
      Hot Shot
      .
      • Jun 2012
      • 15

      #3
      Truncation

      Yes, our web design team is looking at reclaiming the space and expanding the number of characters in the titles.... a few titles will be truncated if they are unusually long.
      We should be seeing something in the early fall time frame of 2012
      Wendy | Avaya GSS Data Quality and Access| Avaya Client Services
      For PRIORITY Service, create a Service Request online at http://support.avaya.com. Select Service Requests > Create Service Requests
      Also, check service request status, order parts, and access the latest knowledge from our newly designed Avaya Support website!!!

      Comment

      • markgallagher
        Legend
        .
        • May 2010
        • 613

        #4
        "Document titles are currently display in truncated form on the Support website to afford greater real estate for more listings."

        Yes, but as said it doesn't explain the great amount of white space between each listed document.

        Comment

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