1608 phone resetting to factory default

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  • love7
    Whiz
    • Mar 2013
    • 25

    1608 phone resetting to factory default

    how to reset a 1608 phone back to factory default. once a 1608 has downloaded an extension from IP Office I find that the phone always remembers that extension even if you delete the extension from IP Office.

    any suggestions would be helpful. Using IP Office 8.0 (53)
  • pdgavin
    Guru
    .
    • Aug 2010
    • 167

    #2
    1608 phone resetting to factory default

    Please note you do not have to reset the phone to make it change the extension number it logs into. You can log off the phone and log on with a different extension and it will remember that extension from then on.



    Local Administrative Options
    48 Avaya 1600 Series IP Deskphones Installation and Maintenance Guide

    Reset System Values
    Use the following procedure to reset all system va
    lues and system initialization values except
    AUTH and NVAUTH to the default values. It also
    resets the 802.1X identity and password to the
    default values.
    !
    CAUTION:
    CAUTION:
    This procedure erases all static inform
    ation except the extension number and
    password, without any possibility of recovering the data.
    1. While the telephone is on-hook and idle, press the following sequence of keys on the
    faceplate of the telephone:
    Mute 7 3 7 3 8 # (Mute R E S E T #)

    Note:
    Note:
    Press the
    Mute
    button momentarily. Do not press this button while pressing other
    keys/buttons.
    The IP telephones display the following text left-justified at the top of the display:
    !
    CAUTION:
    CAUTION:
    As soon as you press the
    #
    button, all static information except the extension
    number and password will be erased, without any possibility of recovering the
    data.
    2. If you do not want to reset the system values, press
    *
    (no) and proceed to Step 4.
    The following prompt displays on the top line:
    3. Press the
    *
    button to continue without resetting the values and proceed to Step 4. Or, press
    the
    #
    button to reset values to their defaults.
    All telephones display the following text left-justified at the top of the display while the
    system values are reset to defaults:
    The telephone resets from the beginning of registration, which takes a few minutes.


    4. If you do not reset the telephone, the telephone displays the following prompt:
    5. Press the
    *
    key to terminate the procedure without restarting the telephone. Otherwise,
    press
    #
    and perform the following Restart procedure.


    To log off the phone so you can then log in with a different extension, please note this is different than hot desking:


    Logoff
    Use the following procedure to log off a telephone.
    !
    CAUTION:
    CAUTION:
    Once a telephone is logged off, a password and extension might be needed to
    log back on.
    1. While the telephone is on-hook and idle, press the following sequence of keys on the
    faceplate of the telephone:
    Mute 5 6 4 6 3 3 # (Mute L O G O F F #)

    Note:
    Note:
    Press the
    Mute
    button momentarily. Do not press this button while pressing other
    keys/buttons.
    2. After entry of the command sequence, the telephone unregisters from the call server. The
    telephone display (and button module display,
    if applicable) clears, then displays the
    following prompt for subsequent login

    pete

    Comment

    • furrerm
      Guru
      .
      • Nov 2010
      • 196

      #3
      Pete is correct, and the phone is operating exactly as designed.

      Comment

      • pdgavin
        Guru
        .
        • Aug 2010
        • 167

        #4
        1608 phone resetting to factory default

        Thanks Matt!

        Comment

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