Avaya Support Forums  

Go Back   Avaya Support Forums > Telephones, Adjuncts, and Adapters

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 09-11-2012, 04:28 PM
spn spn is offline
Aspiring Member
Join Date: Sep 2012
Posts: 1
spn has 10 reputation points
Default 9620L hung on Discover VPN


I have a phone 9620L I am trying to connect remotely from my home to the office, to an IP Office 500 V2 R7.32 but the phone remains in the status: Discover

This is the configuration in the office:
- One Fortinet con VPN IPsec
- IP Office 500 V2 R7.32 IP:

In my house:
- 9620L office preconfigured with 46xxsetting.txt
- 9620L directly connected to my service ADSL (without Router)
- Protected Network: SET NVIPSECSUBNET
- IP Static ADDR: / 24
- Router Static:
- Mask:

The phone connects to the tunnel Fortinet and building the tunnel without problem, in fact, load configuration files HTTP server but when looking for the IP Office stays: Discover When in this state, entered the 9620 settings (Mute +27238) and I realize that in the IP ADDR has is the public that gives my ADSL, the same external IP and not manually assigned, I guess why not get the IP Office .
In cases of 46xx and 46xx, when static IP, these are allocated IP Virtual Network Protected section VPN configuration but in the 9620 does not.

I appreciate very much the help that I can provide.

Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 10:37 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.