Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 11-18-2016, 08:57 AM
gsanadze gsanadze is offline
Brainiac
.
 
Join Date: Mar 2015
Posts: 96
gsanadze has 11 reputation points
Default Can not insert IVR scritp in to Call Flow

I strictly follow installation, I have created IVR Script, but when I try to insert IVR Script element in to Call Flow page, I can not select IVR Scritp in the menu (not shown).
I aslo can not assign IVR to IVR Script in IVR Script properties, as shown in documentation - seems by defaul I just have no any IVRin the system at all.

Question1: do I have to create IVR in configuration menu before I create IVR script? And if yes, why it is not documented?
Question 2: Even when I manually created IVR in configuration menu and thean I can assign IVR Script to existing IVR, the script anyway does not appear when I add IVR Script element in to Call Flow.

Please, assist.
Reply With Quote
 

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 05:13 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.