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Old 10-14-2020, 02:16 AM
abde9 abde9 is offline
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Exclamation Avaya Call reporting issue

I have installed Avaya call reporting with IP500 v2 and configured a new skill and assigned an agent to it and route the incoming calls to it through the registered sip extension, but I faced an issue the call stuck in the queue although the Agent ready on the web interface, what is missing?
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