Malicious calls between extensions

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  • tbibler
    Aspiring Member
    • Sep 2011
    • 2

    Malicious calls between extensions

    Hi
    I have someone using an extension on my system calling another extension on my system.

    Is there a way to get the date and time or record dates and time of all calls made to the receiving extension so we can discover the person making the calls? i used to have a printer setup but when we went over to the new servers have been unable to figure out how to get it to work again and am not sure if it will work with just an extension instead of trunks

    These are not friendly calls so would like to resolve asap.

    Thanks in advance
  • mskinner
    Genius
    .
    • May 2010
    • 209

    #2
    You should be able to generate Call Detail Recording records for station to station calls if you sent up intraswitch CDR or implement Special Application 8202 which does intraswitch CDR by Class of Service. These records can then be sent to a printer on your network or a Call Accounting System like eCAS.

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