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Old 06-18-2012, 04:53 AM
khancocks khancocks is offline
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Question Telephony Manager and Sophos


I've recently had issues with Sophos blocking Telephony Manager whenever someone tries to submit a change. Does anyone know which exceptions i need to configure in Sophos?
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Old 06-18-2012, 05:45 AM
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werickso werickso is offline
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If you do a search for "Sophos blocking Telephony Manager" on support.avaya.com, it should bring you to the Reporting for Contact Center Troubleshooting and
Maintenance Guide
at URL https://downloads.avaya.com/css/P8/documents/100099599

Refer to Common Firewall Configuration on page 54 for advice on
using these, as well as other third-party firewall software packages available on the market
Wendy | Avaya GSS Data Quality and Access| Avaya Client Services
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Old 06-19-2012, 03:41 AM
khancocks khancocks is offline
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Thanks Wendy. Does this work for Telephony Manager too? The exclusions list on the doc are just for the CC6 reporting.
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