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Old 07-18-2011, 01:42 AM
uszafar uszafar is offline
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Question How to Open ticket to avaya for technical support
Hi,

I want to know how to open ticket to avaya if i face any technical problem.


Thanks & Regards,

Usman
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Old 07-25-2011, 06:54 AM
nehasingh nehasingh is offline
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Default Information to open Service Request (ticket) with Avaya Support
There are two ways to open a ticket with Avaya Support group- through web & through Customer Support Helpline

-To open a ticket online, Go to www.support.avaya.com --> Under Self Service option (on right hand side) --> Create Service Request
- You can also call Avaya Helpdesk and request to open new Service Request (SR/ Ticket). Avaya's in-country helpdesk numbers are available at https://support.avaya.com/css/appman...rectory_Public

Please let me know if this information is helpful.
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Old 07-26-2011, 02:38 AM
uszafar uszafar is offline
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Default Thanks
Thank you very much Miss Neha.
Your solution is working fine.

Regards,

Usman
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Old 07-28-2011, 04:31 AM
nehasingh nehasingh is offline
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You are welcome!
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