Communicator doesn't show the missed calls

[freihd]

IP office 9.1
communicator 2.0.3.79

Communicator doesn't show the missed calls in history

Anyone have an idea how to fix/trace this issue

Thanks in advance

[markgallagher]

Communicator keeps its own local call log, it doesn't use the centralized call log held by the system. So it doesn't include calls that didn't actually alert on Communicator.

[freihd]

Thank you for your prompt reply

Unfortunately the communicator history doesn't show the missed call logs for calls that alert on Communicator