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Old 04-02-2017, 07:03 PM
prasa7 prasa7 is offline
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Unhappy Chat forward
Hi
i was not able to find any documentation on how to forward a chat session to another agent. i guess this should be possible as its one of the basic features of Chat but i was not able to find anything on this.
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  #2  
Old 04-02-2017, 10:41 PM
marquardt marquardt is offline
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Default Chat transfer to agent, topic, external
Chat transfer to an agent, to a topic, to an external destination will be available with IPOCC 10.1
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