Good morning to all,
The query is this.
I have a small call center with 3 agents and a supervisor on an IP Office 8.1 platform
The problem that sometimes the third agent is unable to login that says there is no license, then should the supervisory please not ready and so are the three agents who receive calls but the supervisor is out until and last a good couple of hours occupied license is released
Someone has this happened? Buy more licenses to prevent this?
Attentive to your comments
The phone agents and supervisor are softphone
regards
The query is this.
I have a small call center with 3 agents and a supervisor on an IP Office 8.1 platform
The problem that sometimes the third agent is unable to login that says there is no license, then should the supervisory please not ready and so are the three agents who receive calls but the supervisor is out until and last a good couple of hours occupied license is released
Someone has this happened? Buy more licenses to prevent this?
Attentive to your comments
The phone agents and supervisor are softphone
regards
