AACC 6.2 SP2-Cannot change the Threshold settings in Real-Time Report

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  • najeebtimani
    Hot Shot
    • Oct 2010
    • 10

    AACC 6.2 SP2-Cannot change the Threshold settings in Real-Time Report

    Hi all,
    Did any one try to change/add on the value fields Real time reporting threshold setting?
    i could not write on the value field?

    any ideas
  • francisyates
    Hot Shot
    .
    • Dec 2011
    • 17

    #2
    Are you sure your running SP2? If so, you are actually running AACC 6.1 and not 6.2. AACC 6.2 was introduced with SP4, and now there is SP5 + RU1 (RollUp) + RU2 + RU3 + RU3 Patches

    We have no issues with the real time reporting threshold settings. Ensure you are pressing TAB on the keyboard after entering values, to ensure they are written to the database
    Francis Yates
    Avaya

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