Recording Device for Malicious Call Trace

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  • barb
    Aspiring Member
    • Aug 2010
    • 1

    Recording Device for Malicious Call Trace

    I need to purchase a recording device to use with malicious Call Trace. Suggestions?
  • kshrivastava
    Hot Shot
    .
    • Aug 2010
    • 11

    #2
    Hi Barb,

    Malicious Call Trace is a feature used for tracing "Malicious" calls cause. For example, if you get a ghost call and you want to trace the cause/ caller/ originator of this call, then you can use the malicious call trace feature.


    If you want to use a recording device then use Avaya Application Enablement services on Avaya CM and Avaya AES.

    thanks,
    K

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