We had a problem, where outgoing calls not completed.
When performing trace the call, found an error denial event 1751.
When checking the tables AAR / ARS most of the numbering plan had were gone, some who were still there appeared a question mark "?" the call type field.
It was not possible to delete or change any field in that table giving the message Error encountered, can not complete request.
As a way to restore the system performed a restore , where afte this procedure, the system returned to normal.
We would like to know the possible cause of this problem and what action to take
When performing trace the call, found an error denial event 1751.
When checking the tables AAR / ARS most of the numbering plan had were gone, some who were still there appeared a question mark "?" the call type field.
It was not possible to delete or change any field in that table giving the message Error encountered, can not complete request.
As a way to restore the system performed a restore , where afte this procedure, the system returned to normal.
We would like to know the possible cause of this problem and what action to take
Comment