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Old 07-17-2014, 12:14 AM
sstevancevic sstevancevic is offline
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Hi,

IPO 500 V2, R9.0.2, win 2008 R2 64, IIS 7.5. CCR reports communication error with the printer discovery service. When trying to use historical reports as supervisor it displays an error and creates an entry in the windows event log. Printer discovery service is running and is listening on port 8140.

Tried changing the user to the local system user, created a local admin user and tried with that one too with the same result.

Windows firewall is turned off.

Client has custom IIS installation and security polices.

We figured out that the problem is caused by the IPv6 that is turned off in the client network. Client can't turn on the IPv6 because of company policy. Are there any workarounds to force IPv4 for this communication?

I upgraded CCR to 9.0.3.0. and there is no problem with CCR printer Discovery Service (running), but when I make historical reports, calendar and button to select queue doesn't work when press them. Any idea?

Thanks for any help in advance,
Slobodan.

Last edited by sstevancevic; 07-17-2014 at 01:52 PM. Reason: solved one problem
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