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Old 01-01-2014, 07:23 PM
yu63 yu63 is offline
Join Date: Nov 2013
Posts: 4
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Default outbound call of bridged line still in the original trunk line

Hi all,

I encountered a problem and would like to have your comments.

One CM V6.2 with multi-sites installation, for each site there are local trunk lines which used for local extension's outbound calls, "ars analysis x location x" for the router-pattern select local trunk group.
"ip-network-map" is used to define IP address range of different network region.

location 1, IP phone ext 1001234, network-region 1, trunk group 1;
location 2, IP phone ext 2001234, network-region 2, trunk group 2;
in ext 1001234, configure "bridged call appearance" of 2001234.

Ext "1001234" log on in location 1, and when user press the bridged line"2001234" and dial "9+external number " , system will select "trunk group 1" since the IP phone's ip address is in location 1 network-region.

How can we configure to allow system selects trunk group 2 for this call? Which means system will judge the caller ext number as the criteria instead of location (network region) ?

thank you.
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Old 06-13-2014, 12:07 AM
mohammedh mohammedh is offline
Join Date: Apr 2012
Posts: 7
mohammedh has 10 reputation points

When we dial ars code it will go to ars table depending on the location.Now there is one more way to define location for a given phone apart from its network region.This will be seen on the station form(change station x) 'location' on page 1.Can you also assign this for both extensions and try the scenario?
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