Avaya Support Forums  

Go Back   Avaya Support Forums > IP Telephony and Convergence

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-01-2014, 07:23 PM
yu63 yu63 is offline
Member
 
Join Date: Nov 2013
Posts: 4
yu63 has 10 reputation points
Default outbound call of bridged line still in the original trunk line

Hi all,

I encountered a problem and would like to have your comments.

Scenario:
One CM V6.2 with multi-sites installation, for each site there are local trunk lines which used for local extension's outbound calls, "ars analysis x location x" for the router-pattern select local trunk group.
"ip-network-map" is used to define IP address range of different network region.

location 1, IP phone ext 1001234, network-region 1, trunk group 1;
location 2, IP phone ext 2001234, network-region 2, trunk group 2;
in ext 1001234, configure "bridged call appearance" of 2001234.

Problem:
Ext "1001234" log on in location 1, and when user press the bridged line"2001234" and dial "9+external number " , system will select "trunk group 1" since the IP phone's ip address is in location 1 network-region.

How can we configure to allow system selects trunk group 2 for this call? Which means system will judge the caller ext number as the criteria instead of location (network region) ?

thank you.
Reply With Quote
  #2  
Old 06-13-2014, 12:07 AM
mohammedh mohammedh is offline
Member
.
 
Join Date: Apr 2012
Posts: 7
mohammedh has 10 reputation points
Default

When we dial ars code it will go to ars table depending on the location.Now there is one more way to define location for a given phone apart from its network region.This will be seen on the station form(change station x) 'location' on page 1.Can you also assign this for both extensions and try the scenario?
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 01:41 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.