Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Thread Tools Search this Thread Display Modes
Old 03-15-2013, 12:16 PM
fagrahek fagrahek is offline
Aspiring Member
Join Date: Nov 2012
Posts: 2
fagrahek has 10 reputation points
Default Capture VDN and route if in table?

Anyone know how I can capture an incoming VDN in and route just like I would an ANI in the VRT table. i.e:

I have used up my VDN Variables so that is not an option.

Ideally it would be something like this
01 goto step 3 if VDN in table 100
02 announcement 50826
03 announcement 50059
Reply With Quote
Old 03-17-2013, 03:19 PM
richchandler richchandler is offline
Hot Shot
Join Date: Feb 2010
Location: UK
Posts: 23
richchandler has 10 reputation points

You need 2 vector variables. 1 of type VDN to capture the VDN number and another to store it.

e.g.Variable AA is a VDN variable, Variable AB is a local collect variable of the same length.

In your vector do
Goto step x if AB in Table 1
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 08:07 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.