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Old 01-15-2015, 01:43 PM
grazi4 grazi4 is offline
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Default CCR Wallboard - Calls Waiting always shows as 0

Hello All,

I am looking for some help on where to start my search for the reason Calls Waiting does not change from 0 when calls are in queue.

I have added an image below for reference:

The Lost Calls is another issue....

Thanks in advance for any help.

Edit: I am using IP Office Customer Call Reporter Build 12

Last edited by grazi4; 01-15-2015 at 01:46 PM.
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Old 01-19-2015, 08:31 AM
grazi4 grazi4 is offline
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Update for anyone who has the same issue, The issue has been resolved, it appeared to be because of a failed update for SQL server. Calls Waiting and Lost calls issue were all resolved.
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Old 01-20-2015, 10:29 PM
bennylu bennylu is offline
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I am having the same issue. How did you find out it was SQL server issue and did you just reboot the SQL to fix the issue?
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