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Reload this Page Hold position in queue and call back
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Old 12-03-2015, 03:21 PM
prasa7 prasa7 is offline
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Default Hold position in queue and call back
does IPOCC have the option to call back the client when its come to his turn in queue.

So currently we have the option for client to leave a callback . but we want the option for the callers position to be held in queue and when it comes to their turn the system will call them back and connect to agent.
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Old 12-03-2015, 10:34 PM
george6 george6 is offline
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It is an upcoming feature in IPOCC.
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