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Old 08-02-2010, 08:29 AM
pbrassington pbrassington is offline
Join Date: Jul 2010
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Default CapTool

The 'Avaya Aura™ Contact Center Planning and Engineering'' on Page 35 refers to a Capacity Assessment Tool (CapTool) for system sizing purposes. It states that this tool is available on www.avaya.com/support, but I have been unable to locate this tool. Does anyone know where I can get hold of this? Cheers, Paul.
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Old 11-18-2015, 07:16 PM
micwood micwood is offline
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Default Reference Knowledge Article SOLN163362

Note only those with Avaya support entitlement will be able to access the article SOLN163362.
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