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Old 04-30-2015, 01:08 PM
malmqu malmqu is offline
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Default one-X Communicator and Conferences

New to Avaya....

I have configured multiple one-X Communicators (6.2.5) using SIP and can place a normal call just fine IP Office 9.1. However when I attempt to initiate a conference it doesn't complete. I also cannot drop the last call from the one-X Communicator.

It's probably something basic in my setup/config but what do I need to get conferences working with the softphones?

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Old 05-22-2015, 08:10 AM
sumit007 sumit007 is offline
Join Date: Oct 2013
Posts: 63
sumit007 has 19 reputation pointssumit007 has 19 reputation points

The Avaya One-x Communicator is just only a softphone and work as Hardphone.
When you said that conf. getting dropped there can be issue with many things. We can't point out directly to phone.
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Old 05-25-2015, 12:19 PM
yadav29 yadav29 is offline
Join Date: Jan 2013
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yadav29 has 16 reputation pointsyadav29 has 16 reputation points

hi Malmqu,

i have faced the same issue i was not able to disconnect the call. we found this issue of the customer PC not the Soft phone.
So you can try to upgrade the avaya one-x to find out the cause.post that issue still same persists that means not the avaya one-x issue.
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