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Old 05-12-2015, 07:05 AM
rutte2 rutte2 is offline
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Default System directory

We are currently using an Avaya IP500 V2 (Running 9.1.100.10) phone system. We have filled the system directory with mobile numbers of our employees. Those mobile numbers are configured as 06xxxxxxxx in the directory (local Dutch numbers). Now we added some new SIP lines to the system with German and Belgian numbers (+49/+32) next to our existing Dutch ISDN30 line (+31).

Now we have a problem that a user assigned to a German/Belgian number is not able to call the existing Dutch mobile numbers out of the directory or will not see the callers name on the phones display, probably because they can't call a Dutch number without a country code and a Dutch caller will be displayed on their phone as +316xxxxxxxx instead of 06xxxxxxxx.

Is there any way to make directory number compatible with multiple country lines?
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