System Manager Template install fails

[svasude2]

Here is the error log:


17:03:14 Wait until system and all VMs are stabilised
Complete 100 0s
17:03:15 Run post-install plugin if present
Error: caught exception trying to run post-install
plugin:
com.avaya.vsp.common.workflow.TaskException:
post-install plugin [sudo runuser -g vspvm vspvm
--
/vspdata/template/Template_smgr/plugins/post-insta
ll/backup.sh -p -d
/vspdata/template/Template_smgr/plugins/pre-instal
l -e /vspdata/template/Template_smgr/ovf-env.txt]
returned fault code 5 with error message: Warning:
Permanently added '10.xxx.xxx.xxx' (RSA) to the list
of known hosts.
Permission denied
(publickey,gssapi-with-mic,password,keyboard-inter
active).
Failed 100 1m 1s
Finalize Installation

It says Permission Denied, not sure what am I missing! Any help is appreciated!

[ekalia]

Hi,

After reviewing your post, I would suggest that you either create an online Service Request at http://support.avaya.com/ >> "Create Service Request", or call into the support center to ask this technical question.

This is because this issue will require other details for troubleshooting purposes.

Thanks,

BackBone Team

[svasude2]

Thanks, I am working with account team!

[bonzd]

How did you fix the problem with Post Install Plug in if Present. Ours just keeps running

[kkirub]

Hi can some one can tell me how can i turn on the camera xt4300