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Old 08-05-2015, 11:12 PM
mlashe mlashe is offline
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Default Communication Manager upgrade from CM 5.2.1 to CM 6.3.11

The Solution is two duplex servers S8730 on main site and two duolex server S8730 on ESS site, both are running CM 5.2.1.

Steps to upgrade:
Upgrade ESS first, then upgrade the CM.

My queries are,
- Can i upgrade directly from CM 5.2.1 with (pre-upgrade patch) and resore to CM 6.3.11 directly, or have to upgrade to CM 6.3.0 then install SP11

- While upgrading ESS, is there any need to backup and restore on ESS server, or just to unplug the old server and plug the new configured server. as the configuration is pushed from the main server.
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Old 08-13-2015, 11:29 AM
evertw evertw is offline
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The S8730 servers are not supported so you need to install new servers with 6.3.11 and then restore the backup.

The ESS you don't have to restore. You can push it from the main. If you do this 1 week in advance it can be that the server it not synchronized(you need to test) so you could restore it
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Old 08-14-2015, 04:52 AM
richa164 richa164 is offline
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As stated hardware required , but yes run the upgrade patch on the cm 5.2.1 backup the data sets security etc , Build the cm6 patch , and the restore backups from cm5.

Be aware that if you are using G650`s CNC will need to be in place , unless you have routing between cn A and B if currently in use , that said CNC is the recommended method by avaya.
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Old 08-14-2015, 06:28 AM
mlashe mlashe is offline
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As i knew lately per security matrix document, Patch (SP11) will be applied after restoring the translations on Main CM 6.3.0.

the upgrade will be CM 5.2.1+ Preupgrade patch --> restore on CM 6.3.0 --> then apply the Patch.

And per my understanding to ESS, there is no need to restore configuration on ESS, we can push it from CM 5.2.1.

Are there any differences for port matrix from CM 5.2.1 to CM 6.3?
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Old 09-08-2015, 02:45 AM
mlashe mlashe is offline
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Hi All,

If ESS 6.3 is controlling all PN's, and Main 5.2 will be replaced to 6.3 as well, will new main will be able to get forced the port networks from ESS?
taking into consideration that new Main 6.3 have different SID from old Main 5.2.
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Old 09-08-2015, 11:09 AM
garsh garsh is offline
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Unhappy Polycomm VVX series phones on AVAYA C

Does anyone know if the Polycom VVX 201 phone is compatible with AVAYA Communication Manager 6.0?
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Old 02-03-2016, 06:13 AM
adpereira adpereira is offline
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Default Step by step Upgrade CM 5.2 to 6.3

Hello experts!

I need your help please.

I need to know how to upgrade CM from 5.2 to 6.3. I have been reading articles, documentation and so on.

I describe below the steps. Could you check, if them are correct, please?

- Backup CM 5.2
- deploy patch pré-upgrade
- deploy system plat 6.0 on new servers
- deploy CM 6 on system plat;
- restore do CM 5.2 on CM 6.3

Do I need do ESS first, correct?

Thank you so much.
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