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Old 06-20-2012, 07:41 AM
moran4 moran4 is offline
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Default Is anyone else lost when trying to find information about products with new names?

First of all, Avaya's marketing department has lost it's mind. They TRULY have to quit re-naming and re-branding every product every six months. I'm completely lost at times trying to figure out which product is in the upgrade path of the product I have. (I swear they're like a bunch of three year olds constantly renaming their stuffed animals!)

PLEASE do what you can to connect the dots. If the upgrade path of IP agent is One-X agent, (Or now the Avaya Aura agent desktop.... see above.) then just create a page for for the most recent product and re-direct all IP agent searches to that new page.

It's not that hard to create a single support page for the current supported product, and show it's history... is it????
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product name, support.avaya.com, upgrade path

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