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Old 06-13-2016, 10:57 AM
farrud farrud is offline
Join Date: Mar 2016
Location: Brasilia - Brazil
Posts: 8
farrud has 10 reputation points
Question Backup/save voice messages audio only


I´m new with Avaya but we are with a internal problem to solve.

We need to save (backup) the messages boxes for all employees that left our company. Is important for us at this moment (even we dont know the password for mostly cases) to have this saved in a secure place and release a CMM user license.

1) Is it possible to backup only the VOICE messages (the file with the audio and related informations for this box)?

2) Is it possible to pick up and save (backup) only the files associated with previosly chosen voice messages?

3) Is it possible to save only the audio files?


And sorry for my English.
Fabio Arruda

Last edited by farrud; 06-16-2016 at 10:03 AM. Reason: Correct english errors
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