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I have a user who keeps getting calls from a fax/modem and I need to find the number on my G650 system. She has a analog line no caller ID. How can I go about it or is it possible? Seems to me I remember being shown a way to do a live monitor of an extension in the Site Administration app but I have forgotten how it was done.
Thanks Last edited by adams170; 02-04-2015 at 11:17 AM. |
#2
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You can run a trace on the analog station: list trace station x
The trace will timeout after some time however. You're trying to catch lightning in a bottle. This is where call accounting software comes in handy. |
#3
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This relates to the Avaya trace utility. I have been looking for a utility to run a tracec over an extended period of time, I found and have used a product called Call Flow Extract. However it has stopped workiing. The last time I checked, we had the current version. Do you know of another?
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Thank you, Bill Marzahn Telecommunications Administrator Neighborhood Health Plan of Rhode Island 299 Promenade Street Providence, RI 02908-5720 401-459-6677 (Direct "Find-me" Line) |
#4
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