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Old 06-15-2012, 08:16 AM
evans97 evans97 is offline
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this web site is NOT user friendly. And God forbid you get to talk to a customer representative
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Old 06-15-2012, 08:58 AM
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bball bball is offline
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evans97,
Could you give me a bit more detail on the problems you are having with the web site? We are working to make changes as quickly as possible to improve usability. I would like to ensure that we have accounted for your issues.

Thank you
-Brian Ball
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Old 06-15-2012, 09:30 AM
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werickso werickso is offline
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Also, try chatting with the Live Agents on the Web. You have to be logged in to get this feature, and should be prompted with the opportunity to chat. They can either help you with web-site navigation, or work with you on resolving your technical support issue.
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Wendy | Avaya GSS Data Quality and Access| Avaya Client Services
For PRIORITY Service, create a Service Request online at http://support.avaya.com. Select Service Requests > Create Service Requests
Also, check service request status, order parts, and access the latest knowledge from our newly designed Avaya Support website!!!
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