Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Thread Tools Search this Thread Display Modes
Old 05-29-2018, 04:51 AM
earigi earigi is offline
Aspiring Member
Join Date: May 2018
Posts: 1
earigi has 10 reputation points
Default iapplicationstat view thresholds


I have a question regarding the statistical view iapplicationstat.
In this view there are several series of fields with fixed increments of seconds: ansdelay2...ansdelay4 etc. We need to know how many calls were answered after 15 seconds however the first ansdelayn fields are in increments of 2.

a. Is there a way to get a customized view of iapplicationstat which will present the ansdelay fields in increments of 1 second (till 60 seconds) so we could calculate how many calls were answered after 15 seconds and this will allow more flexibility with defining the categories of answered calls thresholds

b. If not how can we calculate it using the provided views ? (we are using an external SQL tool connecting to the DB )

Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 02:43 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.