LSP mode

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • xuanson
    Member
    • Apr 2011
    • 7

    LSP mode

    Hi expert,

    We have S8300 with LSP mode and we have a call center as well.
    So in case main S8300 is fail, S8300-LSP will take over operation.
    My question is: What happen with call center system? Does system work normal with Call Center function in LSP mode?

    Thanks and best regards
    Nguyen Xuan Son
  • xuanson
    Member
    • Apr 2011
    • 7

    #2
    Hi everybody,

    Can you help me in this question.

    Comment

    • mskinner
      Genius
      .
      • May 2010
      • 209

      #3
      As long as all required resources are available (announcements, trunks, agents, etc.), you will have all Call Center functionality in LSP mode.

      Comment

      • xuanson
        Member
        • Apr 2011
        • 7

        #4
        Thanks mskinner,

        But i thinks CCE and Voice Portal will not work any more because it were connected to Main CPU.

        Comment

        Loading