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  #1  
Old 04-25-2011, 12:32 AM
xuanson xuanson is offline
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Default LSP mode
Hi expert,

We have S8300 with LSP mode and we have a call center as well.
So in case main S8300 is fail, S8300-LSP will take over operation.
My question is: What happen with call center system? Does system work normal with Call Center function in LSP mode?

Thanks and best regards
Nguyen Xuan Son
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  #2  
Old 04-25-2011, 06:56 PM
xuanson xuanson is offline
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Default Hi everybody,
Can you help me in this question.
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Old 04-26-2011, 05:00 AM
mskinner mskinner is offline
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As long as all required resources are available (announcements, trunks, agents, etc.), you will have all Call Center functionality in LSP mode.
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Old 04-27-2011, 08:36 PM
xuanson xuanson is offline
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Thanks mskinner,

But i thinks CCE and Voice Portal will not work any more because it were connected to Main CPU.
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