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Old 04-08-2019, 10:07 PM
rehman3 rehman3 is offline
Join Date: Nov 2017
Posts: 4
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Default CM --> ASM --> CM, calls not transferred to dialed extension

ASM 7.0
CM 7.0
AAM 7.0 (single server)

calls are not transferring to dialed mailbox, caller is getting please enter mailbox # message.

Ext 3001 has VM --> cov path --> 1 --> h99 (AAM), AAM is not recognizing the dialed number 3001

EXt 3001 calls itself then system recognize it.

VM H99 (x2500) is already in priv, pub, UDB and AAR table as per the DOC


I had this similar issue in 6.3 but cannot remember how to fix it ?
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